Genesys Cloud CX Professional — Question 108

Genesys Cloud CX automatically deletes exported files from the inbox a week after its creation.

Answer options

• A. True
• B. False

Correct answer: B

Explanation

The correct answer is B because Genesys Cloud CX does not automatically delete exported files after one week. The statement is incorrect, making 'False' the right choice. 'True' is incorrect as it misrepresents the functionality of the system.