NSE 8 – Network Security Expert (812) — Question 12

You are troubleshooting a FortiMail Cloud service integrated with Office 365 where outgoing emails are not reaching the recipients’ mail.
What are two possible reasons for this problem? (Choose two.)

Answer options

• A. The FortiMail access control rule to relay from Office 365 servers FQDN is missing
• B. The FortiMail DKIM key was not set using the Auto Generation option
• C. The FortiMail access control rules to relay from Office 365 servers public IPs are missing.
• D. A Mail Flow connector from the Exchange Admin Center has not been set properly to the FortiMail Cloud FQDN

Correct answer: C, D

Explanation

The correct answers, C and D, indicate issues with the configuration of access control rules and the Mail Flow connector, which are crucial for proper email routing. Options A and B, while relevant to configuration, do not directly address the failure of outgoing emails to reach recipients.