EXIN Foundation in IT Service Management based on ISO/IEC 20000 — Question 14

There are three types of human threats: Intentional human threats, Unintentional human threats and a third human threat.
What is the third type of human threat?

Answer options

• A. Acts of stupidity
• B. Social engineering
• C. Technical human threats

Correct answer: B

Explanation

The correct answer is B, Social engineering, which is a deliberate manipulation of individuals into divulging confidential information. Acts of stupidity (A) refer to unintentional errors made by individuals, while technical human threats (C) typically involve issues related to technology rather than direct human actions.