Certified Chief Information Security Officer (CCISO) — Question 104

Which of the following is the MOST important component of any change management process?

Answer options

• A. Outage planning
• B. Scheduling
• C. Approval tracking
• D. Back-out procedures

Correct answer: A

Explanation

Outage planning is essential as it ensures that potential disruptions are anticipated and managed effectively, minimizing impact on services. While scheduling, approval tracking, and back-out procedures are important, they are secondary to having a solid plan for managing outages that may occur during changes.