Certified Ethical Hacker (CEH v11) — Question 123

Heather's company has decided to use a new customer relationship management tool. After performing the appropriate research, they decided to purchase a subscription to a cloud-hosted solution. The only administrative task that Heather will need to perform is the management of user accounts. The provider will take care of the hardware, operating system, and software administration including patching and monitoring.
Which of the following is this type of solution?

Answer options

Correct answer: B

Explanation

The correct answer is B, SaaS, as it refers to software that is hosted in the cloud and managed by the service provider, with the user primarily responsible for account management. The other options, IaaS, PaaS, and CaaS, pertain to different service models where users would have more extensive administrative responsibilities, such as managing infrastructure or platforms.