Computer Hacking Forensic Investigator (CHFI v10) — Question 107

In conducting a computer abuse investigation you become aware that the suspect of the investigation is using ABC Company as his Internet Service Provider
(ISP). You contact ISP and request that they provide you assistance with your investigation. What assistance can the ISP provide?

Answer options

• A. The ISP can investigate anyone using their service and can provide you with assistance
• B. The ISP can investigate computer abuse committed by their employees, but must preserve the privacy of their customers and therefore cannot assist you without a warrant
• C. The ISP can't conduct any type of investigations on anyone and therefore can't assist you
• D. ISP's never maintain log files so they would be of no use to your investigation

Correct answer: B

Explanation

The correct answer is B because ISPs are obligated to protect customer privacy and can only assist law enforcement with a warrant. Option A is incorrect as it implies they can investigate any user without restrictions. Option C is not accurate since ISPs can assist under certain conditions, and option D is false because ISPs often do maintain log files that can be useful in investigations.