Certified Incident Handler (ECIH) — Question 13

Steve, a network engineer, was tasked with troubleshooting a network issue that is causing unexpected packet drops. For this purpose, he employed a network troubleshooting utility to capture the ICMP echo request packets sent to the server. He identified that certain packets are dropped at the gateway due to poor network connection.
Identify the network troubleshooting utility employed by Steve in the above scenario.

Answer options

• A. dnsenurn
• B. arp
• C. traceroute
• D. ipconfig

Correct answer: C

Explanation

The correct answer is C, traceroute, which is used to trace the route packets take to reach a server and can help identify where packets are being dropped. The other options, such as dnsenurn, arp, and ipconfig, serve different purposes such as DNS enumeration, resolving MAC addresses, and displaying network configuration, respectively, and are not specifically designed for diagnosing packet loss.