EMC Proven Professional – Cloud Architect — Question 43

A cloud architect is helping a company with a new service design process. The architect is concerned that the company may see delays in problem resolution that can impact customer satisfaction.
What did the architect observe that may have led to this concern?

Answer options

• A. Virtual, service-centric IT organizational structure
• B. Single private cloud deployment for services
• C. Siloed, domain-centric IT organization structure
• D. Decreased number of touch points

Correct answer: C

Explanation

The correct answer, C, indicates that a siloed, domain-centric IT organization can lead to communication barriers and slower problem resolution. Options A and B suggest organizational structures that may not inherently cause delays, while D implies fewer interaction points, which could actually streamline processes rather than hinder them.