EMC Proven Professional – Cloud Architect — Question 39

What is characteristic of the IT-as-a-Service phase of IT transformation?

Answer options

• A. Automation
• B. Chargeback
• C. Service level management
• D. Shared resource pools

Correct answer: A

Explanation

The IT-as-a-Service phase is primarily focused on automation, which enhances efficiency and reduces manual intervention. While chargeback, service level management, and shared resource pools are important concepts, they are not the defining characteristics of this specific phase.