EMC Proven Professional – Cloud Architect — Question 36

A service provider is starting a new business for providing cloud services. However, they are concerned that their cloud infrastructure design needs to be validated by usage over time and then adjusted to handle heavy loads.
What can they do to mitigate this concern with paying customers?

Answer options

• A. Not accept any heavy loads until the design has been validated
• B. Re-design their cloud infrastructure to accommodate heavy loads
• C. Design their costing model to include loss of unhappy customers
• D. Include a reimbursement policy for service outages in the SLA

Correct answer: A

Explanation

The correct answer is A because not accepting heavy loads until the design is validated prevents potential issues that could arise from an untested infrastructure. Option B may lead to unnecessary costs without initial validation, while C and D do not address the core concern of infrastructure reliability before customer engagement.