EMC Proven Professional – Technology Architect — Question 23

Which document specifies the quality and reliability of Cloud services?

Answer options

• A. Service Level Agreement
• B. Regulatory Compliance Document
• C. Service Charge Rate Specification
• D. Service Termination Agreement

Correct answer: C

Explanation

The correct answer is C, as the Service Charge Rate Specification outlines the costs associated with services, which can include quality and reliability metrics. The other options serve different purposes; for instance, the Service Level Agreement (A) defines service expectations, while the Regulatory Compliance Document (B) focuses on legal adherence, and the Service Termination Agreement (D) addresses contract cessation.