Dell EMC Associate – Cloud Infrastructure and Services v4 — Question 16

Which key service management function modifies and aligns services according to consumer needs in the cloud environment?

Answer options

• A. Service operation management
• B. Service demand management
• C. Service capacity management
• D. Service portfolio management

Correct answer: D

Explanation

Service portfolio management is responsible for managing the services offered to ensure they meet consumer needs and align with business goals. The other options focus on specific operational aspects, such as managing day-to-day operations, demand, or capacity, rather than the overall alignment of services.