Dell EMC Associate – Cloud Infrastructure and Services v3 — Question 44

What is a service contract?

Answer options

• A. Agreement between provider and consumer that states the terms of service usage
• B. Agreement between provider and supplier that describes the service template specifics
• C. Agreement between provider and consumer that lists the conditions for greenfield service deployment
• D. Agreement between provider and supplier that states the terms and conditions of a balanced scorecard

Correct answer: A

Explanation

The correct answer is A because a service contract specifically outlines the terms under which a service is provided to a consumer. Options B, C, and D refer to different types of agreements that do not accurately capture the essence of a service contract as it pertains to the relationship between provider and consumer.