Dell EMC Associate – Cloud Infrastructure and Services v3 — Question 28

A service is offered to consumers from 9 A.M. to 5 P.M., Monday through Friday. The service experiences downtime from 3 P.M. to 5 P.M. on Wednesday of a given week.
What is the service availability for that week?

Answer options

Correct answer: A

Explanation

To calculate the service availability, we consider the total hours of operation in the week, which is 40 hours, and subtract the downtime of 2 hours on Wednesday, resulting in 38 operational hours. The availability is then calculated as (38 operational hours / 40 total hours) * 100, equating to 95.00%. The other options represent incorrect calculations or assumptions about the service's uptime.