Dell EMC Associate – Cloud Infrastructure and Services v3 — Question 20

To implement a new service desk management tool, the capacity of the servers has to be extended. Who is responsible for managing the request for additional capacity?

Answer options

• A. Change Manager
• B. Financial Manager
• C. Capacity Manager
• D. Service Level Manager

Correct answer: A

Explanation

The Change Manager is responsible for managing changes within the IT environment, including requests for additional capacity. The Financial Manager focuses on budgeting and financial oversight, while the Capacity Manager deals with ensuring that IT resources meet current and future demands. The Service Level Manager is concerned with maintaining service agreements rather than managing capacity requests.