CyberArk Defender – PAM — Question 8

Users are unable to launch Web Type Connection components from the PSM server. Your manager asked you to open the case with CyberArk Support.
Which logs will be most useful for the CyberArk Support Team to debug the issue? (Choose three.)

Answer options

• A. PSMConsole.log
• B. PSMDebug.log
• C. PSMTrace.log
• D. <Session_ID>.Component.log
• E. PMconsole.log
• F. ITALog.log

Correct answer: A, C, D

Explanation

The PSMConsole.log, PSMTrace.log, and <Session_ID>.Component.log provide important information regarding the PSM server's operations and specific component interactions, which are crucial for diagnosing connection issues. The other logs, such as PSMDebug.log, PMconsole.log, and ITALog.log, may not contain relevant data specific to the Web Type Connection components, making them less useful for this particular case.