CyberArk PAM-CDE Recertification — Question 17

Users are unable to launch Web Type Connection components from the PSM server. Your manager asked you to open the case with CyberArk Support.
Which logs will help the CyberArk Support Team debug the issue? (Choose three.)

Answer options

• A. PSMConsole.log
• B. PSMDebug.log
• C. PSMTrace.log
• D. <Session_ID>.Component.log
• E. PMconsole.log
• F. ITAlog.log

Correct answer: A, C, D

Explanation

The correct logs for troubleshooting include PSMConsole.log, which captures console-related issues, PSMTrace.log for tracing detailed operational flows, and <Session_ID>.Component.log for specific session activity. The other options, while potentially useful, do not provide the same level of relevant detail for this particular issue.