CyberArk Defender – Endpoint Privilege Manager — Question 5

An end user is experiencing performance issues on their device after the EPM Agent had been installed on their machine. What should the EPM Administrator do first to help resolve the issue?

Answer options

• A. Verify any 3rd party security solutions have been added to EPM's Files To Be Ignored Always configuration and CyberArk EPM has also been excluded from the 3rd party security solutions.
• B. Enable the Default Policy's Privilege Management Control, Unhandled Privileged Applications in Elevate mode.
• C. Rerun the agent installation on the user's machine to repair the installation.
• D. Uninstall or disable any anti-virus software prohibiting the EPM Agent functionalities.

Correct answer: D

Explanation

The correct answer is D, as anti-virus software can interfere with the EPM Agent's operations, leading to performance issues. While options A and B might address specific configurations, they do not directly resolve potential conflicts caused by anti-virus software. Option C may not be necessary if the performance issue is related to security software rather than the installation itself.