CyberArk Trustee – Privileged Access Management — Question 131

Users are unable to launch Web Type Connection components from the PSM server. Your manager asked you to open the case with CyberArk Support.
Which logs will help the CyberArk Support Team debug the issue? (Choose three.)

Answer options

• A. PSMConsole.log
• B. PSMDebug.log
• C. PSMTrace.log
• D. <Session_ID>.Component.log
• E. PMconsole.log
• F. ITAlog.log

Correct answer: B, C, F

Explanation

The correct logs for troubleshooting this issue are PSMDebug.log, PSMTrace.log, and ITAlog.log. PSMDebug.log provides detailed debugging information, PSMTrace.log offers tracing details for session analysis, and ITAlog.log records interactions with the Identity Administration component. The other options, while potentially useful, do not specifically focus on the Web Type Connection issue at hand.