CompTIA CTT+ (TK0-201) — Question 60

An instructor is preparing to start a class where several learners have arrived late due to bad weather. The general mood of the learners is poor. Which of the following is the BEST way to handle this situation?

Answer options

• A. Use humor that will create a positive mood.
• B. Tell the learners that the class will run late that day
• C. Have the learners introduce themselves.
• D. Proceed with the course material.

Correct answer: A

Explanation

Using humor can lighten the mood and help the learners feel more comfortable, which is crucial in a negative atmosphere. Telling them the class will run late may cause further frustration, while having them introduce themselves or proceeding with course material might not effectively uplift their spirits.