CompTIA CTT+ (TK0-201) — Question 36

During a training class, a few aggressive learners continued to dominate the question and answer sessions. Which of the following is the FIRST course of action for the instructor to take?

Answer options

• A. Talk to the learners on break and reprimand them.
• B. Do not make eye contact with these learners when looking for answers.
• C. Ignore the learners so they will know not to answer the questions anymore.
• D. Tell the learners to give other learners a chance.

Correct answer: B

Explanation

The correct answer is B because by not making eye contact, the instructor can subtly indicate that they're seeking responses from others, which may encourage more balanced participation. Options A and D involve direct confrontation or instructions that may escalate the situation, while C could lead to a lack of engagement from all learners.