CompTIA CTT+ (TK0-201) — Question 20

At the beginning of a training session, a trainer instructed the learners to use Brand X computers because the instructional design assumes Brand X computers.
Many learners objected. They felt that since they will be using Brand Y computers at work, they should work on Brand Y computers in the room. If the instructor needs to use Brand X computers to instruct, which of the following is the MOST appropriate way to respond to the learners' need to be able to apply course materials to job requirements?

Answer options

• A. First explain to the class how the materials apply to Brand X. and then do the same for Brand Y.
• B. Do not mention either brand by name, but refer learners to the manual covering each of the respective brands.
• C. Provide a guide that relates Brand X to Brand Y computer functions
• D. After providing the planned instruction on the Brand X computers, discuss differences that Brand Y computers present to the user.

Correct answer: D

Explanation

The correct answer is D because it acknowledges the training on Brand X while also addressing the learners' future experience with Brand Y by discussing differences. Options A and C do not prioritize the planned instruction on Brand X first, while option B fails to connect the training to the learners' specific needs and experiences.