CompTIA Security+ (SY0-701) — Question 531
A company has yearly engagements with a service provider. The general terms and conditions are the same for all engagements. The company wants to simplify the process and revisit the general terms every three years. Which of the following documents would provide the best way to set the general terms?
Answer options
- A. MSA
- B. NDA
- C. MOU
- D. SLA
Correct answer: A
Explanation
The Master Service Agreement (MSA) is designed to outline the overall terms and conditions for ongoing services, making it ideal for a company seeking to set general terms for repeated engagements. The Non-Disclosure Agreement (NDA) focuses on confidentiality, while the Memorandum of Understanding (MOU) and Service Level Agreement (SLA) serve different purposes that do not primarily address the establishment of general terms.