CompTIA Security+ (SY0-701) — Question 201

Which of the following describes the understanding between a company and a client about what will be provided and the accepted time needed to provide the company with the resources?

Answer options

• A. SLA
• B. MOU
• C. MOA
• D. BPA

Correct answer: A

Explanation

The correct answer is SLA, which stands for Service Level Agreement, outlining the expectations for service delivery and timelines. MOU (Memorandum of Understanding) and MOA (Memorandum of Agreement) are more general agreements that do not specifically focus on service levels, while BPA (Business Partnership Agreement) relates to the terms of partnership rather than service delivery expectations.