CompTIA Security+ (SY0-601) — Question 689

A customer service representative reported an unusual text message that was sent to the help desk. The message contained an unrecognized invoice number with a large balance due and a link to click for more details. Which of the following BEST describes this technique?

Answer options

• A. Vishing
• B. Whaling
• C. Phishing
• D. Smishing

Correct answer: D

Explanation

The correct answer is D, Smishing, which refers to phishing attempts conducted via SMS or text messages. Vishing (A) involves voice calls, Whaling (B) targets high-profile individuals, and Phishing (C) generally refers to email scams, making them unsuitable for this scenario.