CompTIA Security+ (SY0-501) — Question 665

A help desk technician is trying to determine the reason why several high-level officials' account passwords need to be reset shortly after implementing a self- service password reset process. Which of the following would BEST explain the issue?

Answer options

• A. The system asked for publicly available information
• B. The self-service system was compromised
• C. The account passwords expired
• D. A spear phishing attack occurred

Correct answer: C

Explanation

The correct answer is C because account passwords typically have an expiration policy that requires users to change them after a set period. Options A and B suggest external issues with information and security breaches, which are less likely to be the cause in this scenario. Option D, while possible, does not directly relate to the need for password resets in this context.