CompTIA Security+ (SY0-501) — Question 614

The help desk received a call after hours from an employee who was attempting to log into the payroll server remotely. When the help desk returned the call the next morning, the employee was able to log into the server remotely without incident. However, the incident occurred again the next evening.
Which of the following BEST describes the cause of the issue?

Answer options

• A. The password expired on the account and needed to be reset
• B. The employee does not have the rights needed to access the database remotely
• C. Time-of-day restrictions prevented the account from logging in
• D. The employee's account was locked out and needed to be unlocked

Correct answer: C

Explanation

The correct answer is C because time-of-day restrictions can limit when a user is allowed to log in, which explains the recurring issue after hours. Option A is incorrect since the employee was able to log in the next morning, indicating the password was not expired. Option B is not applicable as the employee was able to log in successfully at another time. Option D is also incorrect because the account was not locked during the successful login.