CompTIA Security+ (SY0-501) — Question 403

Which of the following is a document that contains detailed information about actions that include how something will be done, when the actions will be performed, and penalties for failure?

Answer options

• A. MOU
• B. ISA
• C. BPA
• D. SLA

Correct answer: D

Explanation

The correct answer is D, SLA (Service Level Agreement), which outlines specific performance metrics and penalties for failure to meet those standards. The other options, while related to agreements or understandings, do not specifically address the detailed execution and penalties associated with service performance.