CompTIA Security+ (SY0-501) — Question 178

Company A agrees to provide perimeter protection, power, and environmental support with measurable goals for Company B, but will not be responsible for user authentication or patching of operating systems within the perimeter.
Which of the following is being described?

Answer options

• A. Service level agreement
• B. Memorandum of understanding
• C. Business partner agreement
• D. Interoperability agreement

Correct answer: A

Explanation

The correct answer is A, as a Service Level Agreement (SLA) outlines the expected service standards and responsibilities between parties. Options B, C, and D do not specifically address the measurable service commitments and limitations on responsibilities as defined in an SLA.