CompTIA Server+ (SK0-005) — Question 71

Users cannot access a new server by name, but the server does respond to a ping request using its IP address. All the user workstations receive their IP information from a DHCP server. Which of the following would be the best step to perform NEXT?

Answer options

• A. Run the tracert command from a workstation.
• B. Examine the DNS to see if the new server record exists.
• C. Correct the missing DHCP scope.
• D. Update the workstation hosts file.

Correct answer: B

Explanation

The correct answer is B because checking the DNS will confirm if the new server's name is registered, which is crucial for name resolution. Options A and D are not directly related to the DNS issue, and C does not address the name resolution problem, as it pertains to DHCP settings, not DNS.