CompTIA Server+ (SK0-005) — Question 308

A technician runs top on a dual-core server and notes the following conditions: top `"- 14:32:27, 364 days, 14 users load average 60.5 12.4 13.6
Which of the following actions should the administrator take?

Answer options

• A. Schedule a mandatory reboot of the server
• B. Wait for the load average to come back down on its own
• C. Identify the runaway process or processes
• D. Request that users log off the server

Correct answer: C

Explanation

The correct answer is C because identifying the runaway processes is essential to understanding what is causing the high load average and addressing the issue directly. Options A and D may be temporary fixes but do not resolve the underlying problem. Option B is not proactive and could lead to further performance issues.