CompTIA Server+ (SK0-005) — Question 17

Which of the following steps in the troubleshooting theory should be performed after a solution has been implemented? (Choose two.)

Answer options

• A. Perform a root cause analysis
• B. Develop a plan of action
• C. Document the findings
• D. Escalate the issue
• E. Scope the issue
• F. Notify the users

Correct answer: A, C

Explanation

The correct answers are A and C because after implementing a solution, it's essential to conduct a root cause analysis to understand the underlying issue and document the findings for future reference. The other options, such as developing a plan of action and escalating the issue, are steps that would typically occur prior to or during the troubleshooting process, not after a solution is applied.