CompTIA Server+ (SK0-005) — Question 166

A server technician arrives at a data center to troubleshoot a physical server that is not responding to remote management software. The technician discovers the servers in the data center are not connected to a KVM switch, and their out-of-band management cards have not been configured. Which of the following should the technician do to access the server for troubleshooting purposes?

Answer options

• A. Connect the diagnostic card to the PCIe connector.
• B. Connect a console cable to the server NIC.
• C. Connect to the server from a crash cart.
• D. Connect the virtual administration console.

Correct answer: C

Explanation

The correct answer is C because using a crash cart allows the technician to connect directly to the server's console for troubleshooting. Options A and B do not provide a direct means to access the server when it is unresponsive, and option D is not feasible since the server is not accessible remotely.