CompTIA Server+ (SK0-005) — Question 129

After the installation of an additional network card into a server, the server will not boot into the OS. A technician tests the network card in a different server with a different OS and verifies the card functions correctly.

Which of the following should the technician do NEXT to troubleshoot this issue?

Answer options

• A. Remove the original network card and attempt to boot using only the new network card.
• B. Check that the BIOS is configured to recognize the second network card.
• C. Ensure the server has enough RAM to run a second network card.
• D. Verify the network card is on the HCL for the OS.

Correct answer: D

Explanation

The correct answer is D because confirming that the network card is on the Hardware Compatibility List (HCL) for the OS ensures that the operating system can effectively support the new hardware. Removing the original card (A) or checking BIOS (B) might not resolve compatibility issues, and ensuring sufficient RAM (C) is generally not a factor for adding a network card.