CompTIA Server+ (SK0-005) — Question 101

Users report they are unable to access an application after a recent third-party patch update. The physical server that is hosting the application keeps crashing on reboot. Although the update was installed directly from the manufacturer’s support website as recommended, it has now been recalled and removed from the website, as the update unintentionally installed unauthorized software after a reboot.

Which of the following steps should the administrator perform to restore access to the application while minimizing downtime? (Choose two.)

Answer options

• A. Uninstall recent updates.
• B. Reimage the server with a different OS.
• C. Run a port scan to verify open ports.
• D. Enable a GPO to uninstall the update.
• E. Scan and remove any malware.
• F. Reformat the server and restore the image from the latest backup.

Correct answer: A, E

Explanation

The correct answers are A and E because uninstalling the recent updates can immediately address the issue caused by the faulty patch, and scanning for and removing malware ensures that any unauthorized software installed by the patch is eliminated. Options B, C, D, and F are less effective because reimaging or reformatting would result in longer downtime, and running a port scan does not address the immediate access issue.