CompTIA Server+ (SK0-004) — Question 34

A technician is troubleshooting a blade server with correctable memory errors on only one DIMM. Which of the following troubleshooting steps should the technician take FIRST?

Answer options

• A. Replace the suspected failed DIMM with a new DIMM
• B. Swap locations of the DIMM with a known-good DIMM
• C. Replace all the DIMMs in the suspect bank of memory
• D. Apply all OS and applications software patches

Correct answer: A

Explanation

The technician should first replace the suspected failed DIMM with a new DIMM to directly address the issue. Swapping the DIMM with a known-good one (option B) may help identify the problem but is not the first step. Replacing all DIMMs in the bank (option C) is excessive if only one DIMM is faulty. Applying software patches (option D) is unrelated to hardware memory errors.