CompTIA PenTest+ (PT0-001) — Question 22

After performing a security assessment for a firm, the client was found to have been billed for the time the client's test environment was unavailable. The client claims to have been billed unfairly. Which of the following documents would MOST likely be able to provide guidance in such a situation?

Answer options

• A. SOW
• B. NDA
• C. EULA
• D. BPA

Correct answer: A

Explanation

The Statement of Work (SOW) outlines the specific terms of the engagement, including the responsibilities and deliverables, making it the most relevant document in this case. The NDA (Non-Disclosure Agreement) protects confidential information, the EULA (End User License Agreement) governs software usage, and the BPA (Business Partnership Agreement) outlines mutual business terms, none of which address billing disputes directly.