CompTIA Project+ (PK0-004) — Question 465

Which of the following documents ensure a buyer would receive support for or replacement of a purchased product? (Choose two.)

Answer options

• A. SLA
• B. Warranty
• C. LOI
• D. SOW
• E. RFP
• F. Purchase order

Correct answer: B, D

Explanation

The Warranty ensures that the buyer gets support or a replacement for the product if it fails within a specified period. The SOW, or Statement of Work, outlines the scope of work and deliverables, which can include support services, making it relevant. The other options, such as SLA, LOI, RFP, and Purchase order, do not specifically guarantee product support or replacement in the same way.