CompTIA Project+ (PK0-004) — Question 19

Two team members have concluded that documentation is not required due to the size of the current project. The project manager has encouraged them to align strictly within the process.
Which of the following conflict resolution techniques has the project manager utilized?

Answer options

• A. Smoothing
• B. Forcing
• C. Compromising
• D. Avoiding

Correct answer: B

Explanation

The project manager is using the forcing technique, which involves insisting on compliance with the established process despite team members' opinions. Smoothing, compromising, and avoiding do not align with the project manager's approach of enforcing adherence to the process.