CompTIA Network+ (N10-009) — Question 504

Which of the following troubleshooting steps would provide a change advisory board with the information needed to make a decision?

Answer options

• A. Identify the problem.
• B. Develop a theory of probable cause.
• C. Test the theory to determine cause.
• D. Establish a plan of action.

Correct answer: D

Explanation

Establishing a plan of action is crucial because it outlines specific steps and considerations for addressing the issue at hand, which are essential for the change advisory board to evaluate and make informed decisions. The other options, while important in the troubleshooting process, do not directly provide the actionable information that the board requires to move forward.