CompTIA Network+ (N10-009) — Question 480

A user calls the help desk stating that an application successfully connects to a server, but the sync process fails when trying to sync data. Which of the following should the help desk use to resolve the issue? (Choose two.)

Answer options

Correct answer: C, F

Explanation

The Speed tester can be used to measure the bandwidth and performance of the connection, which may help identify issues affecting synchronization. The ping command is essential for testing the reachability of the server and ensuring that there are no connectivity issues, while the other options do not directly address sync process problems.