CompTIA Network+ (N10-009) — Question 440

During a VoIP call, a user notices inconsistent audio and logs an incident ticket. A network administrator notices inconsistent delays in arrival of the RTP packets. Which of the following troubleshooting tools should the network administrator use to determine the issue?

Answer options

Correct answer: B

Explanation

The correct answer is B, as a protocol analyzer is specifically designed to capture and analyze network traffic, allowing the administrator to identify issues with RTP packet delivery. The other options, such as toner and probe, cable tester, and spectrum reader, do not provide the necessary insight into packet-level analysis required to troubleshoot VoIP audio issues.