CompTIA Network+ (N10-009) — Question 319

During a recent security assessment, an assessor attempts to obtain user credentials by pretending to be from the organization's help desk. Which of the following attacks is the assessor using?

Answer options

Correct answer: A

Explanation

The correct answer is A, Social engineering, as the assessor is manipulating individuals to gain confidential information by pretending to be a trusted source. The other options do not involve deception to obtain sensitive information; for example, tailgating involves unauthorized physical access, while shoulder surfing refers to observing someone’s information without their consent.