CompTIA Network+ (N10-009) — Question 244

Which of the following steps of the troubleshooting methodology comes after testing the theory to determine cause?

Answer options

• A. Verity full system functionality.
• B. Document the findings and outcomes.
• C. Establish a plan of action.
• D. Identify the problem.

Correct answer: C

Explanation

The correct answer is C, as establishing a plan of action is essential after determining the cause to effectively resolve the problem. Options A and B are steps that come later in the process, such as verifying functionality and documenting results, while option D is part of the initial stages of troubleshooting.