CompTIA Network+ (N10-008) — Question 836

A technician is troubleshooting reports that a networked printer is unavailable. The printer's IP address is configured with a DHCP reservation, but the address cannot be pinged from the print server in the same subnet. Which of the following is MOST likely the cause of the connectivity failure?

Answer options

• A. Incorrect VLAN
• B. DNS failure
• C. DHCP scope exhaustion
• D. Incorrect gateway

Correct answer: A

Explanation

The most likely cause of the connectivity issue is an Incorrect VLAN, as the printer and print server may be on different VLANs, preventing communication. A DNS failure would not affect the ability to ping an IP address directly, and DHCP scope exhaustion would typically result in an IP address not being assigned at all. An Incorrect gateway might cause routing issues, but if they are in the same subnet, it is less likely to be the primary cause.