CompTIA Network+ (N10-008) — Question 602

A network administrator is checking to see if anything has changed. Which of the following steps of the troubleshooting methodology is involved?

Answer options

• A. Identify the problem.
• B. Test the theory.
• C. Establish a theory.
• D. Document findings.

Correct answer: A

Explanation

The correct answer is A, as identifying the problem is the initial step in troubleshooting where changes or issues are recognized. The other options represent stages that follow after the problem has been identified, making them irrelevant to checking for changes.