CompTIA Network+ (N10-008) — Question 476

A company is considering shifting its business to the cloud. The management team is concerned about the availability of the third-party cloud service. Which of the following should the management team consult to determine the promised availability of the cloud provider?

Answer options

• A. Memorandum of understanding
• B. Business continuity plan
• C. Disaster recovery plan
• D. Service-level agreement

Correct answer: D

Explanation

The correct answer is D, the Service-level agreement, as it explicitly outlines the expected availability and performance metrics of the cloud service provider. The other options, such as the Memorandum of understanding, Business continuity plan, and Disaster recovery plan, do not specifically address service availability assurances from the provider.