CompTIA Network+ (N10-008) — Question 463

An IT technician is working on a support ticket regarding an unreachable website. The technician has utilized the ping command to the website, but the site is still unreachable. Which of the following tools should the technician use NEXT?

Answer options

• A. ipconfig
• B. tracert
• C. arp
• D. netstat

Correct answer: B

Explanation

The correct answer is B, tracert, which helps determine the path taken by packets to reach the destination and can identify where the connection fails. The other options, such as ipconfig, arp, and netstat, provide information about local network configurations and connections, but do not trace the route to the unreachable website.