CompTIA Network+ (N10-008) — Question 461

A desktop support department has observed slow wireless speeds for a new line of laptops using the organization's standard image. No other devices have experienced the same issue. Which of the following should the network administrator recommend troubleshooting FIRST to resolve this issue?

Answer options

• A. Increasing wireless signal power
• B. Installing a new WAP
• C. Changing the protocol associated to the SSID
• D. Updating the device wireless drivers

Correct answer: D

Explanation

Updating the device wireless drivers is crucial because outdated drivers can lead to compatibility issues that affect performance. The other options involve infrastructure changes or modifications that may not directly address the specific issue with the new laptops.