CompTIA Network+ (N10-008) — Question 308

A network technician is troubleshooting an area where the wireless connection to devices is poor. The technician theorizes that the signal-to-noise ratio in the area is causing the issue. Which of the following should the technician do NEXT?

Answer options

• A. Run diagnostics on the relevant devices.
• B. Move the access point to a different location.
• C. Escalate the issue to the vendor's support team.
• D. Remove any electronics that might be causing interference.

Correct answer: B

Explanation

The correct answer is B because moving the access point can help improve the signal-to-noise ratio by finding a location with less interference. Option A is not a next step since diagnostics will not directly address the signal interference issue. Option C is premature as the technician should attempt simpler solutions first. Option D may help but repositioning the access point is generally a more effective immediate action.